Swedish Language

Job Code # 41

Job Location-  Mumbai

Salary- 10 LPA to 18 LPA

Key skills-
a) Intermediate level of Swedish language skills, written and spoken (B1-B2) is required
b) Secondary school graduate or higher education student/graduate, intermediate level of a specific set of languages.
C) Any Graduate or UG

Job Description-
• Eager to learn product, process knowledge and improve language skills, making the effort, flexible and open for new tasks.
• Completes tasks independently, in good quality and within the given timeframe, complying with deadlines.
• Responding to customer requests and contacting customers by e-mail and/or phone based on language skills about
card and customer account maintenance, advising about company campaigns, answering general company and its
products-related questions, taking complaints and cash claims, issue registration and resolution in SNOW.
• Ability to improve language skills by 1 level based on Common European Framework Reference (CEFR) in 6 to 12 month.
• Intermediate level of required language skills, written and spoken (B1-B2).
• Ability to learn quickly, task and system understanding.
• Ability to switch between different tasks rapidly.
• Education – Secondary school graduate or higher education student/graduate, intermediate level of a specific set of
languages.