Information Retrieval Officer

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By Author info@job
Hyderabad

Information Retrieval Officer

Location – Hyderabad
Salary – Max 2 Lpa

5 Days Work
2 Days Rotational Off

Job Description

  • Responsible for attending calls and providing information as requested by the caller, using a very user friendly software.
  • Ensure that appropriate information is provided while taking a call.
  • Ensure that the duration of the call is within the standardized Average Time Taken (ATT).
  • Adhering to the quality norms. Work successfully in a team environment as well as independently, ability to successfully adapt to changes in their environment
  • Excellent communications skills (Written and verbal)
  • Fluency in English, Telugu and Hindi is must.
  • Should be good in spellings
  • Ability to communicate correctly and clearly with all customers.
  • Computer knowledge/ Skills, Ability to use a desktop computer system.
Salary
Max - 2 LPA
year
Job Type Full time

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