Delivery Manager

Job Code # 278

Job Location-  Gurgaon

Salary- 10 LPA to 15 LPA

Key skills-
a) Any Graduate
b) Min 8 Years of Exp into Business Collections and O2C

Job Description-
• Prior experience of working in an ops leader role of a business to business collections / order to cash process.
• Excellent analytical (excel) and presentation skills. Would have presented meaningful dashboards, collaterals to internal and external stakeholders in past role.
• Prior experience of managing serveral client owners and deliver operatonal delight. Managing the client Relationship end to end.
• Team Handling, Training and Motivation
• Employee assessment and channelizing the workflow
• Escalation and resolution handling
• Monitor performance & drive internal reviews with team
• Delivery, quality and exception handling should be monitored.
• Potential risks identification and management
• Meet the operational, functional and business objectives required by the contract and provide a profitable interaction
• Drive Transformation projects
• Excellent verbal and written English skills.