Carbon Black Support
Job Code # 274
Job Location- Chennai
Salary- 6 LPA to 8 LPA
Key skills-
a) Any Graduate
b) Minimum 2 years of experience working with all Carbon Black products
Job Description-
• Minimum 2 years of experience working with all Carbon Black products.
• Deeper knowledge with at least one of the Carbon Black products
• Certification obtained on the product(s) of expertise
• Ability and motivation to work with customers independently via Webex
• Excellent training and mentoring skills
• Team motivator who currently serves as an example for their team mates
• Consistently exceeds personal goal expectations
• Certification in the enterprise security space
• Good time management skills and ability to multi task
• Adaptable, professional, courteous, motivated and works well on their own or as a member of a team
• Excellent Customer Service skills and a demonstrated success exceeding customer expectations
• Strong communication (verbal and written) and customer handling skills
• Strong attention to detail and focus on producing quality work products and results
• Familiarity with analysis and debugging skill a plus
• Programming experience a plus
