Technical Support

Job Description

5 Days Work

Rotational shift allowances

Night Shift Allowance

Job Description

• • Graduate (Full time) is required
  • Minimum 1yr Experience in L1 and L2 helpdesk tech support is required
  • Providing L1 and L2 support for various technologies
  • Handle inbound and outbound calls to resolve customer issues.
  • Troubleshoot basic technical problems and provide timely solutions.
  • on voice-based support and a secondary focus on backend work through email and chat.
  • Should have strong communication skills, a willingness to learn, and a background in tech support.
  • Excellent communication skills
  • Strong problem-solving skills and attention to detail
  • Willingness to learn and adapt to new technologies