OTC Billing

By Author info@job
chennai

OTC (Order To Cash) – Billing

5 Days Work

2 Days Rotational Off

Job Description

  • Need Minimum 1 year in OTC –Billing Experience
  • Experience in Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refund processing
  • Account Reconciliations
  • Passing of JVs in Client System Day-to-day query resolution and timely process escalations
  • Month Closing
  • Meeting SLA
  • Dashboard Reports
  • Handling Client Calls
  • Handling Escalation process
  • Measuring KPIs
  • Quality Initiatives
  • Provided comprehensive cataloging expertise to ensure products were correctly listed and represented across platforms.
  • Successfully completed projects ahead of deadline, earning recognition from managers.
  • Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. 

Skills Required

  • Excellent communication domain knowledge / Excellent skills in MS Office, especially MS Excel
  • MS Visio (Process Maps)
  • Customer Centricity / Effective delegation / Time management
  • Commitment for excellence /Team handling.
Salary
3 - 3.5 LPA
year
Job Type Full time

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