Order To Cash (OTC) - Collection

5 Days Work

2 Days Rotational Off

Job Description

• Manage the collections process within the order-to-cash cycle.
• Ensure timely collection of outstanding receivables and maintain positive customer relationships.
• Collections Management: Monitor accounts receivable and initiate collection efforts for overdue invoices.
• Customer Communication: Contact customers via phone and email to follow up on payments and address disputes.
• Account Reconciliation: Review accounts to identify discrepancies and resolve payment issues.
• Reporting: Generate reports on collection activities and aged receivables.
• Collaboration: Work with sales, customer service, and finance teams to resolve billing issues.
• Compliance: Ensure adherence to company policies and legal regulations regarding collections
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Excel and familiarity with ERP systems
• Minimum 2 years of experience in collections or accounts receivable.
• Strong understanding of the order-to-cash process and related software.