OTC Billing

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Noida

OTC Billing

Location – Noida

Salary – 3 LPA to 4 LPA

Job Description

  • Need Minimum 1 year in OTC – Collection Voice Process (Accounts Receivable)
  • Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing
  • Account Reconciliations
  • Passing of JVs in Client System Day to day query resolution and timely process escalations
  • Month Closing and Meeting SLA
  • Dashboard Reports
  • Handling Client Calls
  • Handling Escalation process
  • Measuring KPIs
  • Quality Initiatives
  • Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms.
  • Successfully completed projects ahead of deadline, earning recognition from managers.
  • Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. 

Skills Required

  • Excellent communication
  • Domain knowledge / Excellent skills in MS Office, especially MS Excel
  • MS Visio (Process Maps)
  • Customer Centricity / Effective delegation / Time management
  • Commitment for excellence /Team handling.
Salary
3 LPA - 4 LPA
year
Job Type Full time

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