Language Expert (Danish/Norwegian/Swedish/Polish)
Job Location – MumbaiSalary – Upto 15 LPA
5 Days Work
2 Days Rotational Off
Cabs Available
Night Shift Allowance
Job Description
- Eager to learn product, process knowledge and improve language skills, making the effort, flexible and open for new tasks.
- Completes tasks independently, in good quality and within the given timeframe, complying with deadlines.
- Responding to customer requests and contacting customers by e-mail and/or phone based on language skills about card and customer account maintenance, advising about company campaigns, answering general company and its products-related questions, taking complaints and cash claims, issue registration and resolution in SNOW.
- Ability to improve language skills by 1 level based on Common European Framework Reference (CEFR) in 6 to 12 month.
- Intermediate level of required language skills, written and spoken (B1-B2).
- Ability to learn quickly, task and system understanding.
- Ability to switch between different tasks rapidly.
- Education – Secondary school graduate or higher education student/graduate, intermediate level of a specific set of languages.
- 4 language resource requirements. for Polish, Danish, Norwegian and Swedish